, how can we help?
It’s easy to get overwhelmed when you’re starting or learning something new. That’s why there are several ways you can get help and support in The Marketing Fix.
I've got a question about something I've read or watched
Your first port of call is the Facebook group. I monitor the group really closely but also, it’s a great opportunity for other members to learn from your answer.
I have a technical problem accessing the site or with a design space product
No problem. We have a dedicated Support Ticket system for that. Scroll down to submit a ticket.
If you have a problem with a theme or template, you can find full instructions and video walkthroughs on our support site.
I NEED TO TALK TO SOMEONE BECAUSE I'M LOST OR STUCK!
I’d love to help. If you’ve already posted in the Facebook group, or you feel overwhelmed and need a chat, then I’m here for you.
Scroll down to book a 15 minute SOS call and we’ll work through your problem.
How Do I cancel my membership?
Obviously I’d hate to see you go, but sometimes you just need to put something on pause. Before you cancel, I’d like to invite you to book a call below. Maybe I can get you unstuck and motivated again?
If not, go to Manage Subscription and click on the link in the orange bar at the bottom.
If you have a moment to tell me why you are cancelling, I’d really appreciate it.
BOOK AN SOS CALL
SUBMIT A TECH SUPPORT TICKET